Client Testimonials for Urban Water Works


 
Jeff did some remedial drainage work at our house. He came out to look at the job and then provided a written quote that clearly outlined the work to be done. He completed the job in less than the original estimated time. He showed up on time and notwithstanding the intrusive nature of the work, did not disrupt household routine. More importantly, notwithstanding the challenges he ran into (clay and more clay), he stuck to his original quote. I would certainly consider using Jeff and his company for similar work in the future.
— N. G. from Maple Ridge
 
After our decrepit 50 year old water line sprung a leak it was finally time to replace it. Not having the faintest idea on how to go about hiring a reliable company to do the job I turned to google search engine to do a little exploration. The upshot to that was the appalling number of negative reviews that the more established water works companies had received from severely disgruntled former clients. Absolutely determined to avoid such a nightmare scenario I decided to go with a newbie company called Urban Water Works. It was a leap of faith that could have gone either way but ended up going the right way in every respect. Jeff, the proprietor, was quite professional and demonstrated a confidence and admirable work ethic that was truly impressive. After quoting a competitive price and receiving approval from the city he went to work with gusto and the entire project went smoothly from start to finish. I can heartily recommend this service!
— Joyce Knox from Burnaby
 
Jeff Fitzpatrick and his Urban Water Works Inc. Company replaced the drain tiles on our property. Jeff did excellent quality work and had many opportunities to take the easy way out when unexpected challenges arose. Jeff maintained his high standards and did not compromise on his high quality workmanship even though the job took longer as a result. I would not hesitate to use his company again.
— Arnold Joe from Burnaby
 
Jeff at Urban Water Works was very good, and explained exactly how he would deal with the problem suggesting that I look at a repair once the problem was located, and provided a written quote. I contacted a plumber friend, advised him of the outcome of my search, and agreed that the proposal by Urban Water Works was the best solution and the quote was a great price.
I contacted Urban Water Works, and gave him the job, and he was great in attending the next day with his work trailer of equipment. I noted that he was very professional: put a large tarp on the grass to protect it. Jeff called me to advise where the problem was, fixed it and replaced all material in a tidy manor. The quote was the price I paid!! I would definitely recommend Jeff and Urban Water Works, and know I will call him for any additional plumbing needs.
— Karen F from Burnaby